Our Delivery Policy
Please note, delivery does not include furniture, lamps, wall frames and mirrors. These items are 'collection only' from our stores and are not delivered unless discussed prior with the Flutterbyes Online Team.
We use Royal Mail 48 to send your parcels to you
- Tracked delivery: Delivered 3 to 5 working days: £3.99
- Orders over £20.00: Delivered 3 to 5 working days: FREE
In most cases, orders placed will be dispatched within 2 working days, and then delivered within 2 to 3 working days.
Unfortunately we do not dispatch orders outside the UK & Non-UK Mainland, including BFPO address.
We aim to dispatch orders daily with exception to weekends & bank holidays. At peak times such as Christmas we cannot guarantee your order will be dispatched the same day as the order was placed, but we will endeavour to try our very best!
We cannot be held responsible for any delays caused by our courier services, nor can we be responsible if you have gave us an incorrect shipping address or asked to leave with a neighbour and not received your parcel when we have the delivery confirmation.